OVERVIEW: The Room Attendant is responsible for performing any combination of light cleaning duties to maintain hotel facilities in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Is familiar with and complies with the hotel’s standards in performing all key areas of accountability and other essential duties and responsibilities. The essential job functions are listed below, but may include duties which are outside of these job functions which are required to meet the need of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Clean rooms, hallways, lobbies, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met.
• Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
• Sweep, scrub, or polish floors, using brooms and mops.
• Dust and polish furniture and equipment.
• Keep storage areas and carts well-stocked, clean, and tidy.
• Polish metalwork such as fixtures and fittings (where applicable).
• Remove debris from hallways and public areas.
• Check that all bulbs and switches are working, in case of defect or fuse report to supervisor.
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
• Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Request repair services.
• Disinfect equipment and supplies, using germicides.
• Hang draperies, and dust window blinds.
• Move and arrange furniture, and turn mattresses.
• Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Interpersonal

• Manages difficult or emotional customer situations.
• Responds promptly to customer needs.
• Responds to requests for service and assistance.
• Meets commitments.
• Balances team and individual responsibilities.
• Contributes to building a positive team spirit.

Self Management

• Adapts to changes in the work environment.
• Demonstrates accuracy and thoroughness.
• Meets productivity standards.
• Completes work in timely manner.
• Works quickly.
• Observes safety and security procedures.
• Reports potentially unsafe conditions.
• Uses equipment and materials properly.

Language, Math and Reasoning

• Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance.
• Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with only occasional or no variables.

EDUCATION, EXPERIENCE, and TRAINING:

• Less than high school education; and 12 months related experience or training; or equivalent combination of education and experience.
• Knowledge of cleaning and sanitation products preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• There are no specific requirements for this position.

COMPUPER SKILLS:

• There are no specific requirements for this position
• PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The employee must regularly lift and /or move up to 30 pounds.
• While performing the duties of this job, the employee is regularly required to stand for long periods of time, kneel, crouch and or crawl, talk and taste or smell.
• While performing the duties of this job, the employee is occasionally required to walk, bend, twist and use hands to finger, handle or feel.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)
• While performing the duties of this job, the employee regularly works near moving mechanical parts.
• While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals.

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Job Types: Full-time, Part-time

Salary: $9.00 to $10.00 /hour

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Shift:

• Day shift

Work Location: In person